Contact us Forms and Wordings Equine Information Site Map Trailer Insurance Stoneways trailer insurance scheme will cover horsebox trailers as well as many other types of trailer, however one trailer that we are not able to cover is the advertising hoarding type. It is a requirement under the trailer insurance that you have an approved security device. We require that a copy of the trailer purchase receipt is submitted with your insurance application showing details of the trailer serial number and type of security device. The cover provided is for theft, accidental damage and fire and is subject to an excess of 10% of the insured amount subject to a minimum of £100 and a maximum of £200. Cover is available for hire trailers and your insurance can also be extended to include travel to Europe     Policy Summary - Trailer Scheme Please note that this is only a summary and does not contain the full terms and conditions of the contract of insurance that you may make with Equity Red Star at Lloyd's through Stoneways, which can be found in the insurance document. STONEWAYS: Stoneways Insurance Services Ltd acts as an authorised agent of various Underwriters at Lloyd's in the handling of this insurance contract. STATEMENT OF DEMANDS AND NEEDS: This trailer insurance is underwritten by syndicates at Lloyd's of London and meets the needs of those wishing to insure a trailer for theft or accidental damage. You will receive no advice or any recommendation from us in relation to this product against other products. You will have to decide for yourself whether the insurance policy offered is suitable for you. TYPE OF INSURANCE AND COVER: Theft or damage through accident or fire to the insured trailer. EXCESS: The excess is 10% of the insured value subject to a minimum of £100 and a maximum of £200. PERIOD OF INSURANCE: The insurance offered is a 12-month contract. The insurance may be renewed each year, but renewal will be subject to the terms and conditions that apply at the time of renewal. CANCELLATION: You may cancel the insurance at any time by sending us written notice. The charges that will apply are detailed in the General conditions section of the insurance document. YOUR RIGHT TO CHANGE YOUR MIND: You may cancel the insurance, without giving reason, by sending us written notice and returning the insurance documents within 14 days of it starting or (if later) within 14 days of you receiving the insurance documents. We will return your premium in full subject to no claim being made. HOW TO CLAIM: If a claim or possible claim occurs you must phone us as soon as possible 01483 426966 COMPLAINTS: If you have any cause to complain about your insurance please contact Stoneways Insurance Services Ltd, PO Box 135, Godalming GU7 1WZ. Having contacted Stoneways, if you are still not satisfied with the way a complaint has been dealt with, you should write to the Chief Executive of Equity Red Star at 52 Leadenhall Street, London EC3A 2BJ When you do this, quote your insurance document number, as it will help them to deal with your complaint promptly. After this action, if you are still not satisfied with the way a complaint has been dealt with, you should refer your case to the Complaints Department at Lloyd's. The address is Complaints Department, Lloyd's, One Lime Street, London EC3M 7HA Having followed this procedure your complaint can be referred to the Financial Ombudsman Service (FOS). The address is The Financial Ombudsman Service, South Quay Plaza II, 183 Marsh Wall, London E14 9SR (These procedures do not affect your right to take legal action if necessary). FINANCIAL SERVICES COMPENSATION SCHEME (FSCS): If Equity Red Star at Lloyd's is unable to meet its liabilities under the insurance, you may be entitled to compensation from the FSCS. The first £2,000 of a claim is protected in full and 90% of the remainder of the claim will be met. You can get further information from us or the Financial Services Authority (FSA). LAW APPLYING TO THE INSURANCE: Unless we have agreed otherwise with you, English law will apply to this insurance. ©Copyright 2008 Stoneways Insurance Services Ltd. All Rights Reserved.